Terms and Conditions
Terms and Conditions for the e-commerce retailer diamondstudio.com
Last updated: August 2023
Shipment
- Unless stated otherwise, all prices include VAT (where applicable) and exclude shipping costs. Shipping and delivery are free of charge. Please note that international customs duties should be taken into account as they may cause shipping fees to vary. Moreover, in the case of the returned products, the vendor reserves the right to charge the customer a fee of CAD30 for the shipment, if the return doesn’t meet the requirements stated exactly in Return Policy.
- In case of unavailability of a Diamond Studio product after ordering the vendor will order the selected products as quickly as possible, inform the customer without delay, and indicate the probable delivery date. To help speed up delivery, these products are marked by using a traffic light system. The products marked by delivery time in green means that they are available in stock and/or can be produced in a short time.
- The vendor reserves the right - if circumstances dictate - to deliver consignments of products in separate parts. In such cases, the best interests of the customer will be taken into careful consideration, and no additional costs will be incurred