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Diamond Studio

Layaway Policy

Not only Diamond Studio helps customers to save on discounts on a hand-made piece of jewelry, but as well as to literally save through our Lay-Away Plan.


Last updated: August 2023

Not only Diamond Studio helps customers to save on discounts on a hand-made piece of jewelry, but as well as to literally save through our Lay-Away Plan. This plan allows the customer to pay in installments. Although we do not offer to finance, we do give our customers the opportunity to purchase their jewelry from Diamond Studio through our convenient layaway plan. Except for custom extended plans and/or exceptions to the following terms that are only available on a case-by-case circumstance in writing, with the signed approval of an authorized representative of Diamond Studio, below are the terms of our standard layaway plan:

  • Initiation of any orders on a layaway purchase plan agreement should be done over email by contacting us at contact@diamondstudio.com. We will be happy to assist you in the order process and provide you the proper documentation for your layaway purchase plan agreement.
  • For each layaway order, the customer must pay a down payment of at least 10% of the total purchase price (including tax).
  • Orders under $3,000.00 will be allowed a layaway period of up to 12 months* from original down payment date to pay off their item/s at a frequency of at least one payment per month in the amount of no less than 8% of their total purchase price (including tax) with each payment being made on or before its indicated due-date per the terms set forth on your layaway purchase plan agreement.
  • Orders over $3,000.00 will be allowed a layaway period of up to 24 months* from original down payment date to pay off their item/s at a frequency of at least one payment per month in the amount of no less than 4% of their total purchase price (including tax) with each payment being made on or before its indicated due-date per the terms set forth on your layaway purchase plan agreement.

(Defaults, Grace Periods, and Breach of Agreement) *: 

We understand that our flexibility and understanding is allowing us the opportunity to do business with you, and we appreciate that opportunity. For all layaway customers, a 10-day period of grace will be allowed from the due date of each monthly payment as indicated per the terms set forth in your layaway purchase plan agreement before it is considered a late payment default. Each customer on a 12-month layaway term will be allowed a maximum of 3 defaults, and each customer on a 24-month layaway term will be allowed a maximum of 6 defaults before the customer is considered in breach of our layaway purchase plan agreement, and consequently forfeits their merchandise and all payments made throughout their layaway period. A “default” is defined as any of the following occurrences: late payments (payments not made within the allowable 10-day grace period), missed payments, insufficient funds not made up within 5 days of original payment processing (plus $25 reprocessing fees), monthly payment of less than the minimum amount defined on your layaway purchase plan agreement. Each individual occurrence of default is counted toward the allowable maximum per the terms of your layaway purchase plan agreement. Regardless of which layaway plan you are on if 3 monthly payments are missed consecutively, the customer is considered in breach of our layaway purchase plan agreement and consequently forfeits their merchandise and all payments made throughout their layaway period.

In the event payment of insufficient funds is processed by Diamond Studio, the customer understands they will be subject to a $25 reprocessing fee for each insufficient fund’s payment.

Upon payment of the entire balance, all additional terms and requirements set forth under our Return Policies and our Terms and Conditions will apply**.

Layaway orders may be modified after the initial order. However, if any layaway order is modified, the customer understands that any payments made toward a modified layaway order are non-refundable and are not privileged the terms of our standard

Return Policies

There is no penalty for early pay-off of balance.

Orders will be shipped to the customer after payment of the entire balance. All shipments will require signature and identification for insurance and liability purposes.

All customers conducting layaway business with Diamond Studio are additionally bound to our Terms and Conditions, Shipping Policies, Return Policies, Layaway Plan Terms, Custom Order and Design Terms, Payment Method Policies, Warranty Terms, and will be subject to any additional terms and policies separately indicated within our website, invoices, credit applications, contracts, promissory notes, or any other document processed in regard to business conducted with Diamond Studio.

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.