(a) If a customer is a physical person, that is placing a private order without intentions allocable to a commercial or self-employed business purpose, then he/she is a consumer and therefore entitled to the general right of revocation and return as specified below. In exercising the right of withdrawal in accordance with Section 8 of these terms and conditions, the customer is obligated to return the products in their original condition and packaging.

(b) The withdrawal can be processed only if the products are not engraved and do not include any customization and/or specifications.

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.

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