Terms and Conditions
Terms and Conditions for the e-commerce retailer diamondstudio.com
Last updated: August 2023
Conclusion of Contract
- The vendor’s offer may be subject to change at any time without the obligation of a previous notice, at the sole discretion of the Vendor. While every effort is taken to try to ensure that the coloring, design, and style of the Diamond Studio products in the photographs displayed on the website are representative of the original products, variations may happen due to technical restrictions of color reproduction on your computer equipment.
- Accordingly, Diamond Studio shall be under no circumstances liable for any error or inaccuracy in the photographs or graphical representations of the products displayed on the website. If you have any questions about the products, you may, of course, contact our Customer Service Department by email at info@diamondstudio.com.
- The confirmation of the order means the buyers acceptance of the wholeness of the Terms and Conditions. All orders may be made online on Diamond Studio website.
- The transaction constitutes a binding agreement to conclude a contract of purchase for the products. By clicking the link "Send order", during the online ordering process on Diamond Studio website, the customer is placing a binding order for all the products contained in the shopping basket.
- The order could not be amended or canceled except in the express conditions provided for in the Terms and Conditions.
- The customer will be informed by e-mail as soon as the executed order has been received. *Please note: the receipt of this first e-mail does not mean that the agreement has been concluded. The agreement is concluded by sending confirmation of the order or by the products being released for delivery.
- The conclusion of the order will be accepted with the reservation, that in the case of an improper or failed delivery to the vendor, to supply none of the products or only parts of the delivery. This applies only to providing that vendor have concluded a concrete hedging transaction and are not supplied by their sub-supplier without their own fault.
- The vendor will make every reasonable effort to procure the products. If the products cannot be procured, Diamond Studio will promptly refund any payment that may have already been received. If the products are unavailable or only available in part, the customer will be informed immediately.
- After the contract has been concluded - and if the products have been ordered electronically - the text of the contract, together with the legally binding terms and conditions, will be sent to the customer via e-mail.
- The data registered by the website establish the proof of the whole transactions operated between Diamond Studio and its customers.
- In case of a dispute between Diamond Studio and one of its customers about a transaction made on the website, the data registered by Diamond Studio are considered as irrefutable proof of the content transaction.
