Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
Last updated: Feb 2025
How Do I Return An Item?
What is your return policy?
We have a 60-day money back guarantee no questions asked.
Can I upgrade my diamond in the future?
Any natural diamond can be exchanged for 100% credit towards a new natural diamond, provided the new diamond is valued at least twice the original amount. Similarly, any lab-grown diamond can be exchanged for 100% credit towards a new lab-grown diamond, as long as the new diamond is valued at least twice the original amount.
To qualify for the upgrade, the diamond must be in its original condition and include the original laboratory grading document. Additionally, Diamond Studio can remodel most rings to fit the new diamond for a minimal charge.
Did you get my return?
If you have returned an item, but have not yet been refunded, email us at contact@diamondstudio.com with your name, order number and tracking number for the returned item.
