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Diamond Studio

Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!


Last updated: Feb 2025

Is the shopping experience with Diamond Studio secure?

Yes. Diamond Studio makes sure that the transactions our customers make are safe. All credit card transactions are protected against fraud via strong encryption. 256-bit Secure Socket Layers are used to encrypt any sensitive data (SSL).

Will a third party receive my personal information?

Your information is completely private and confidential to us.

Having Technical problems with the website?

If you're having issues with the website please send us an email to contact@diamondstudio.com outlining the issue you're having, if you can provide a screenshot or video of the problem that would be helpful in getting this resolved.

Live chat not working?

If you're having issues with the website please send us an email to contact@diamondstudio.com outlining the issue you're having, if you can provide a screenshot or video of the problem that would be helpful in getting this resolved.

Will my information be shared with third parties?

No, we do not share information with third parties, all our information is 100% safe and secure with Diamond Studio.

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.