Customer Care
Layaway Policy
Our layaway option is designed to help you reserve a piece while spreading payments over time. Eligibility, payment timing, and availability are confirmed before an order is finalized.
Questions about a Diamond Studio order, policy, or jewelry choice? Our team can help you review the details before you move forward.
Contact SupportLayaway can help secure a selected piece while you complete payment.
Items are prepared for fulfillment after the agreed payment schedule is completed.
Custom or made-to-order pieces may have different terms depending on the design.
How layaway works
A layaway order reserves an item under an agreed payment plan. The item remains reserved while payments are made according to the approved schedule.
Order changes
Because jewelry pricing, availability, and production details can change, any change to a layaway order should be reviewed with Diamond Studio before payment is completed.
Completion and delivery
Once the layaway balance is complete and the order is cleared, Diamond Studio prepares the item for shipment or next-step handling.