Limited-time sale on select items Free earrings with orders over $3000 Certified and ethical jewelry
Limited-time sale on select items Free earrings with orders over $3000 Certified and ethical jewelry

Diamond Studio

Customer Care

Price Match Guarantee

Diamond Studio reviews eligible price match requests to help customers shop with confidence while comparing similar lab-grown diamond jewelry.

Need help?

Questions about a Diamond Studio order, policy, or jewelry choice? Our team can help you review the details before you move forward.

Contact Support
01

Price match requests must compare equivalent jewelry, diamond quality, materials, certification, and availability.

02

The competing offer should be current, verifiable, and from a legitimate retailer.

03

Final eligibility is reviewed by Diamond Studio before a price adjustment is approved.

What we compare

We review the full jewelry specification, including diamond details, metal type, setting style, certification, availability, and service terms. Similar names alone do not always mean two pieces are equivalent.

How to request a review

Send us the competing product link, price, specifications, and any certification details. Clear information helps us review the request quickly.

What may be excluded

Clearance pricing, marketplace listings, used items, auction listings, pricing errors, unverifiable offers, or materially different jewelry may not qualify.

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.