Limited-time sale on select items Free earrings with orders over $3000 Certified and ethical jewelry
Limited-time sale on select items Free earrings with orders over $3000 Certified and ethical jewelry
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Diamond Studio
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Customer Care

Shipping Policy

Diamond Studio ships jewelry with care, tracking, and order review. Delivery timing depends on product availability, customization, production needs, and carrier handling.

Need help?

Questions about a Diamond Studio order, policy, or jewelry choice? Our team can help you review the details before you move forward.

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01

Some jewelry may require production, sizing, inspection, or final quality review before shipment.

02

Tracking is provided when an order ships, where available.

03

High-value shipments may require signature, verification, or additional carrier safeguards.

Processing and handling

Before shipment, orders may go through payment review, sizing, production, inspection, packaging, and documentation checks. Custom and made-to-order pieces can take longer.

Tracking and delivery

When tracking is available, it will be provided after shipment. Carrier timelines can vary by destination, weather, holidays, and service interruptions.

Shipping safeguards

Fine jewelry may require signature or delivery verification. Please use a secure shipping address where someone can receive the package.

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Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.