Sitewide Super Sale 50%+ OFF Sale. Shop Now

Diamond Studio

Return Policy and Warranty

We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Diamond Studio. 


Last updated: August 2023

We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Diamond Studio. If for any reason, you are dissatisfied with your purchase, you may return your engraved or non-engraved item in original condition within 60 days from the delivery of your order, under the condition that your item meets the return conditions.

Please read this page carefully prior to returning your item.

manufacturer warranty does not cover the following:

  • Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing

  • Scratches, dents or chipping caused by general wear or misuse.

  • Bent, caught or worn out prongs allowing a stone to fall out or be lost due to negligence or other damage

  • Lost or stolen stone(s)

  • Items that have been abused or worn out of expectations for normal, everyday wear.

Please note that the following issues are the characters of the item and cannot be considered as defects:

  • Slight irregularities and variations in craftsmanship

  • Natural characteristics of the metal or gemstones (such as color, internal inclusions etc.)

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.
reviews
See all reviews