We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Diamond Studio.
Last updated: August 2023
We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Diamond Studio. If for any reason, you are dissatisfied with your purchase, you may return your engraved or non-engraved item in original condition within 60 days from the delivery of your order, under the condition that your item meets the return conditions.
Please read this page carefully prior to returning your item.
1. The warranty is eligible for only manufacturer defects and does not cover deformations and damages caused by accident, misuse, abuse, negligence, unauthorized service or normal wear and tear.
2. The warranty is null and void in any case where the item has been modified in any way including engraving, resizing or repair by a third party such as another jeweler or person other than Diamond Studio.
3. If any part of jewelry (including but not limited to stones, chains, clips etc.) falls off, it should be returned along with its parts before any attempt to repair. Diamond Studio does not take responsibility for missing parts or stones.
3. Lifetime warranty is non-transferable to a third party.
