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Diamond Studio

Return Policy and Warranty

We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Diamond Studio. 


Last updated: August 2023

We are committed to 100% customer satisfaction and delivering high-quality products to our customers at Diamond Studio. If for any reason, you are dissatisfied with your purchase, you may return your engraved or non-engraved item in original condition within 60 days from the delivery of your order, under the condition that your item meets the return conditions.

Please read this page carefully prior to returning your item.

Lifetime Warranty and Repair

1. The warranty is eligible for only manufacturer defects and does not cover deformations and damages caused by accident, misuse, abuse, negligence, unauthorized service or normal wear and tear.

2. The warranty is null and void in any case where the item has been modified in any way including engraving, resizing or repair by a third party such as another jeweler or person other than Diamond Studio.

3. If any part of jewelry (including but not limited to stones, chains, clips etc.) falls off, it should be returned along with its parts before any attempt to repair. Diamond Studio does not take responsibility for missing parts or stones.

3. Lifetime warranty is non-transferable to a third party.

Terms & Conditions

Whites Diamond's Terms and Conditions Whites Diamond provides products available on the Whites Diamond website and in our physical stores, all subject to the following Terms and Conditions. Prior to using any of our websites or making a purchase from us, we kindly ask you to carefully review these Terms and Conditions, as well as our Privacy and Cookie Policies. These Terms and Conditions are applicable to your use of any Whites Diamond website and to any products you acquire from them. This applies regardless of how you access the website, including via various technologies or devices, whether you are at home, on the go, or in our physical store locations. Please note that we retain the right to update these Terms and Conditions at any time. Should any updates pertain to your use or purchases, we will notify you through written communication, such as email, and update this page accordingly. The headings used in these Conditions are purely for your convenience and do not alter the interpretation of the content. We strongly recommend that you print and retain a copy of these Terms and Conditions for your future reference.
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